# Restoman for burger joints

> Doneness, extras and combos set up right, takeaway orders paid with Mercado Pago, pickup times and "I'm here": Restoman for a burger joint.

- Solutions: https://restoman.com.ar/en/soluciones.md
- Updated: 2026-10-28

Every burger with its doneness, extras and combo chosen right, takeaway orders that come in paid, and a counter that knows who's already here to pick up. Built for the evening rush.

**Short answer:** In a burger joint, Restoman builds the menu with option groups (doneness, extras, the combo), and guests must choose from the required ones before ordering. They pay with Mercado Pago from their phone, pick as soon as possible or a set time, and tap "I'm here" when they arrive. Bibi's, a kosher burger place in Palermo, takes its takeaway orders with Restoman.

## 01. What a burger joint needs

A burger is hardly ever ordered on its own: it comes with a doneness, add-ons, fries and a drink. And nearly everything sells in a few hours, to go.

- **Options set up right.** Doneness, priced extras and the combo, without an incomplete order slipping through.
- **Handling the rush.** Lots of orders at once, one kitchen, and a counter that can't stop to take money.
- **Orderly pickups.** Every guest knowing when to come by, and the counter knowing who's already here.

## 02. How Restoman fits your service

Each burger's rules are set once, on the menu, and every order follows them. The rest happens at the counter.

- **Combos with required groups.** A "Required, choose 1" group won't let a burger go in the cart without a choice: the menu shows "Choose an option to continue".
- **Extras with a price and a cap.** Each option adds to the price, or takes off, like "No fries", and has a maximum number per burger.
- **As soon as possible, or at a set time.** Guests see how soon it'll be ready, or pick a time today. A scheduled order's ticket prints itself a little ahead.
- **"I'm here".** From their phone, guests say they've arrived: the counter chimes and their order moves to the top of "Ready for pickup".

## 03. What usually goes wrong without a system

On a busy night, mistakes don't come from the grill but from everything around it: an order taken wrong, what ran out, a guest who doesn't know if it's ready.

- **A burger with no doneness.** With doneness as a required group, no order reaches the kitchen without it.
- **Out of fries.** Sell the option out once and it's sold out on every dish that offers it.
- **A swamped kitchen.** "Pause orders" stops new ones for 15, 30 or 60 minutes, or until you resume them; orders already in go on.
- **Ready orders nobody picks up.** "Ready" lets the guest know with a notification, if they turned it on, or an email, and their order page updates by itself.

## 04. When it makes sense

Restoman fits best where most sales are takeaway and packed into a few hours.

- **Lots of takeaway.** Guests order and pay before they arrive, and the counter just hands orders over.
- **Menus with lots of options.** Doneness, add-ons, sauces and combos, each group with its own rule and price.
- **Like Bibi's.** Bibi's, a kosher burger place in Palermo, takes its takeaway orders with Restoman.

## Frequently asked questions

### How do I set up a combo?

With an option group, say "Combo", with each variant as an option and what it adds to the price. If it's required, guests have to choose one to add the burger.

### Can I charge extra for an add-on or double cheddar?

Yes. Each option has what it adds to the price and how many of it can be ordered, from 1 to 20.

### What happens when the fries run out?

Sell them out from the kitchen screen or from Sold out, and they're sold out on every dish that offers them. If a dish doesn't have enough options left in a required group, the menu shows it can't be ordered.

### Can guests choose when to pick up?

Yes, from today's times while the location is open, every 15 minutes unless you pick another interval. They can also order for as soon as possible.

### How do guests know their order is ready?

When you tap "Ready", their order page shows it, and they get a notification if they turned it on, or an email if they left one. If you made a mistake, "Undo" stops it before the email goes out.

## In the Guide

- [Option groups](https://docs.restoman.com.ar/en/guia/opciones)
- [Takeaway orders](https://docs.restoman.com.ar/en/guia/pedidos)
- [The counter](https://docs.restoman.com.ar/en/guia/mostrador)

## Keep exploring

- [Takeaway orders](https://restoman.com.ar/en/funcionalidades/pedidos-para-llevar.md)
- [Counter](https://restoman.com.ar/en/funcionalidades/mostrador.md)
- [Sold out](https://restoman.com.ar/en/funcionalidades/agotados.md)
- [Digital menu](https://restoman.com.ar/en/funcionalidades/carta-digital.md)

- [Book a demo](https://wa.me/5491127433366?text=Hi%20Restoman%2C%20I%20have%20a%20restaurant%20and%20would%20like%20to%20see%20a%20demo.)
- [English](https://restoman.com.ar/soluciones/hamburgueserias.md)