# Restoman for cafés

> Takeaway orders paid from the phone, a pickup time, milk, size and extras as options, and promo codes. Restoman for cafés.

- Solutions: https://restoman.com.ar/en/soluciones.md
- Updated: 2026-10-28

At a café everything moves fast: the morning line, the large almond-milk latte, the regular who grabs one on the way. Restoman gives it orders that arrive paid, with what the guest picked and when they'll come for it.

**Short answer:** At a café, Restoman lets guests order and pay with Mercado Pago from their phone, picking the size, the milk and the extras, for pickup as soon as possible or at a time they choose. The order reaches the counter paid, with its ticket, and the guest gets a notice when it's ready.

## 01. What a café needs

Small orders, lots of them, back to back, nearly all with some variation. What matters is that each one comes out right and fast, without the line to order and pay holding everything up.

- **Variations without mistakes.** Size, kind of milk, an extra shot: every order has to arrive with what the guest picked, in writing.
- **Ordering without a line.** Someone in a hurry wants to order before they arrive and grab it on the way.
- **Knowing when they'll come.** The order should be ready when the guest walks in, not well before or long after.

## 02. How a café uses Restoman

Guests open the menu from their phone or a QR code, build their order with each product's options and pay with Mercado Pago. The order reaches the counter paid.

- **Options on every product.** Option groups let you set up a required "Size", plus "Milk" or "Extras", each with what it adds to the price. You create them once and any product can use them.
- **As soon as possible, or at a time.** Guests choose "As soon as possible" or schedule a time today. You decide how long it takes ("Ready in") and how often pickup times are offered.
- **Ready notices and "I'm here".** When you mark it "Ready", the guest gets a notice. When they arrive they tap "I'm here", and their order moves to the top of "Ready for pickup".
- **Promo codes.** A code for a percentage or a fixed amount, with dates, a minimum order or a usage limit, that guests enter when they pay.

## 03. What usually goes wrong without a system

During the morning rush, small mistakes pile up: the wrong milk, an order nobody picks up, a line that doesn't move.

- **An order taken wrong.** The options and the note arrive written on the ticket, exactly as the guest picked them.
- **Orders nobody picks up.** Every order arrives paid before it's made, so nothing already prepared goes to waste unpaid.
- **A jammed bar at peak time.** "Pause orders" stops new orders for a while, and the ones already in keep going.
- **Offering what ran out.** If the oat milk runs out, you mark it sold out and it stops being offered on every product.

## 04. When it makes sense

It helps most at cafés with lots of takeaway and guests who come back: the ones who stop by every day at the same time.

- **Grab-and-go cafés.** Near offices, campuses or stations, where guests order before they get there.
- **Morning rushes.** When the line to order and pay is what slows things down most.
- **Regulars.** From Your orders, guests repeat an earlier order with one tap.

## Frequently asked questions

### Can I charge differently by size or milk?

Yes. Each option in a group adds its own amount to the product's price, or nothing at all. A group can be required, like size, or optional, like extras.

### Can guests choose when to pick up?

Yes, from the times left today within your opening hours, or "As soon as possible". A scheduled order's ticket prints a little earlier, according to what you set in "Print ahead".

### How do guests find out their order is ready?

When you mark it "Ready" at the counter, their order page shows it right away, and they get a notice on their phone if they turned it on, or an email if they left one.

### What if an option's ingredient runs out?

Mark that option sold out in Sold out and it stops being offered. If it was the last possible choice in a required group, the product shows as unavailable to order.

### Can I run a morning promotion?

Promo codes are valid by date, not by time of day. You can limit them with a minimum order, a usage limit or to some locations.

## In the Guide

- [Option groups](https://docs.restoman.com.ar/en/guia/opciones)
- [Location settings](https://docs.restoman.com.ar/en/guia/ajustes)
- [Promo codes](https://docs.restoman.com.ar/en/guia/descuentos)

## Keep exploring

- [Takeaway orders](https://restoman.com.ar/en/funcionalidades/pedidos-para-llevar.md)
- [Digital menu](https://restoman.com.ar/en/funcionalidades/carta-digital.md)
- [Promo codes](https://restoman.com.ar/en/funcionalidades/descuentos.md)
- [Counter](https://restoman.com.ar/en/funcionalidades/mostrador.md)

- [Book a demo](https://wa.me/5491127433366?text=Hi%20Restoman%2C%20I%20have%20a%20restaurant%20and%20would%20like%20to%20see%20a%20demo.)
- [English](https://restoman.com.ar/soluciones/cafeterias.md)
